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Introduction
Thursday, 7th July 2005
The Landmark Hotel, London
This event is for IT Decision makers and end users.
IP has had an impact on communications. The impact on the corporate has
been significant in areas such as the cost of calls using VoIP, the changes
to the desktop enhancing contactibility, and the ability of the enterprise
to increase the quality, timeliness and effectiveness of communications.
Join us and find out how to maximise customer service and efficiency with
the use of IP Telephony to:
- increase personnel accessibility
- enhance corporate team working
- empower flexible work styles
- develop a call handling strategy
Come and learn how intelligent communication solutions can provide real business benefits.
Some of the key issues when measuring the success of business communications are:
- ensuring a consistent caller and user experience
- enabling direct access to staff regardless of location
- supporting group & team working
- providing staff freedom to operate anywhere, anytime from any device
- delivering a single point of message management
- supplying performance measurement and management
- allowing appropriate handling of communications
Sponsored by
For more information,
Tel: +44 (0) 1494 732839
Fax: +44 (0) 870 169 0681
E-mail: facingthefuture@pmp.co.uk
Copyright © 2005 PMP (UK) Ltd