09:00

Registration & Coffee

09:30

Keynote Sessions

The role of records management in the achievement of eBusiness

Paul E. Murphy, European Commission MoReq Project Manager

MoReq is a model functional requirement for the management of electronic records that was published in April 2001.

• Background to the MoReq project and its objectives
• Electronic Record Management’s (ERMS) essential role in developing an e-business strategy.

Paul works in the IDA (Interchange of Data between Administrations) programme of DG Enterprise, European Commission, where he is responsible, among other things, for the MoReq project.

Electronic records management in UK central government - from vision to practice

Elizabeth Honer, Head of Records Management Dept, Public Record Office

This presentation will explain the aims of the Public Record Office's electronic records programme, putting it in the context of the drive towards electronic service delivery across the public sector. Elizabeth will explain the role of the PRO's specification of requirements for electronic records management, highlighting similarities and differences between it and MoReq. The PRO's standards and guidance on e-records are applicable beyond its immediate stakeholders in central government. The presentation will briefly explain the range of guidance available for use by other sectors.

Records management for email

Scott Paul, European Product Manager, Hewlett Packard

Email has become a standard means of communication with customers, suppliers and business partners. It's utility as a communication medium ensures it's business value, but email can cause problems - lack of administrative control means compliance with regulatory and legal requirements can be compromised. So just how can you make this maze of unrelated communications respond to legal and regulatory requests? Scott examines some methods to bring all this under control.

11:00

Coffee

11:30

Breakout Sessions

PUBLIC SECTOR - Chairman: Keith Cornwell

PRIVATE SECTOR - Chairman: Martin Waldron

Implementing & developing an EDMS in the Treasury
Phillip Mind, Head of Information Management, H.M.Treasury

This session describes the Treasury's practical experiences in their implementation of EDMS system corporate wide since 1996, identifies the challenges that it posed and the lessons learned.

Methods for working with electronic records successfully
David Ryan, Head of Information Management, Pfizer Limited

This session is a case study focusing on the management of current records as an integral element of business processes, especially integrating electronic and paper records under life-cycle review. David was formerly Records Manager for Pfizer's Research division.

MATRIX management: introducing ERM in the DTI
Stuart Orr, Assistant Director, Information Management & Process Engineering Directorate, Department of Trade and Industry

The DTI has been developing an electronic records and document management system. The programme of work is entitled MATRIX. This presentation will describe the development of the programme emphasising the development of the statement of requirement and the key management of change issues.

Raising the standard - how ISO 15489 will benefit your organisation
Bob McLean, ISO Committee Member, Records Manager/Archivist at the Wellcome Trust

Organisations are overwhelmed with information. Computers, business software and document management systems all improve efficiency but they also add to the complexity of coping with ever-growing document repositories.This session illustrates how ISO 15489 can be used to deliver significant business benefits in taming these paper and electronic tigers.