Agenda

17:30

Coffee & Registration

18:00

Welcome and introduction by PMP.

Session 1:

The next challenge : e-business infrastructure management

Alain Dang Van Mien, Research Director, The GartnerGroup

Alain is a leading analyst for the GartnerGroup and will address key issues such as how user strategies will evolve to increase trust, reliability and availability of e-business transactions.

Alain illustrates four key levels of infrastructure resource planning, the effect of the e-business paradigm as viewed by the business unit and the impact on the IT infrastructure.

Session 2:

Making IT perform within the enterprise

Nick Clark, Partner Manager, Mercury Interactive

Delivering and managing effective IT applications in today's world of internet, LANs, WANs, web, application and database servers is complex. Any component could cause bottlenecks in performance and be the cause of a poor end user experience. How do organisations ensure the availability, reliability and scalability of the mission critical applications that drive the business - be they e-business, front office or back office applications?

This presentation will illustrate how an organisation can deliver an enhanced user experience, speed up implementations and save costs, by having an effective performance management strategy.

Session 3:

Realising the goal

Austin Giles, Senior Manager, CGEY and
Robert Parkinson, Development Director, The Trainline

Austin and Robert will chart the "road to realisation" in a case study of their own experience on The Trainline programme. They will share how they found the best route for their environment, the benefits gained and lessons learned along the way.

Question and answer with the panel.

20:00

Refreshments