Afternoon Agenda

13:45

Keynote Session

Friends, foes, facts and fiction - New World Commerce
Neil Ferguson
Director of Research
PMP

After a period of explosive technological advances what have we learned? The key questions are: Is 'future proofing' the IT infrastructure or new ways to be competitive the current priority? Where are organisations placing IT investment? Which areas have matured to commodity status and, of the emerging technologies, who are the winners and losers?
Neil Ferguson is Research Director of PMP and draws on the vast range of original research undertaken for PMP and its publications.

14:30

Coffee

15:00

Elective Sessions

Integrating and Evolving Applications & Technologies for e-commerce
The Net Economy is a major force in the development of world markets. Companies across all sectors are moving in this direction. The start of a lasting change is just beginning in Europe. The move to electronic business will have a major impact on supply chain performance, procurement costs, relations with customers, and even the structure of entire industries. Companies and organisations are seeking to integrate and evolve applications and technologies to embrace e-commerce business solutions, and to ensure the overall security of the information assets. This session will explore how these changes affect the management and development of enterprise wide applications and pose the question: Insource or Outsource?

New World Enterprise Systems need not cost the earth
Expectations from implementing ERP systems were high, yet few companies claim massive business improvements or even significant return on investment. But the ERP backbone is the key foundation for New World Commerce, where closer and more flexible working relationships between customers, supply chains and employees are essential. ERP has become ERPII by reaching outside the organisation to include customers, suppliers and employees. This has created new demands on IT, yet significant business improvements can be supported by relatively low cost solutions. We identify the "Top Ten" favourites for rapid return on investment to support New World Commerce.

The digital economy
In the race to build Web sites, many ignored how to build sustainable companies, and lost sight of basic business fundamentals. Don't be fooled into thinking we can just evolve our businesses. We must completely transform them. In the high-speed digital economy, EDS is working with businesses to eliminate boundaries and collaborate in new ways, to establish trust and to continuously seek improvement. These are the new digital economy imperatives; they're essential in making businesses work; and we are all basing our future on them.

Janet Lennon
Marketing Manager

Tony Borrill
Director Managed Services
Integris

Neville Merritt
SSI

Carol Wyatt
Executive Director Business Solutions
EDS

16:00

Coffee

16:30

Keynote Sessions - Climatic Change, Industry in Europe

Corporate strategy, planning and the role of IT

Jane Trinder
Head of Strategy Development
Barclaycard Merchant Services

Over the last few years Jane, as Head of Strategy Development, has been closely involved in HR, market and IT strategy planning and implementation, making a major contribution to Barclaycard Merchant Services' continued profitable growth and diversification.
Jane will share experiences of her role with Barclaycard as they continue to undergo major transformation to ensure that growth with profitability is maintained in future.

Creating a great place to work

David Firth

"Recent events will force managers and leaders to give up their conceptions of what it means to be boss"
In this session David Firth, consultant, author and conference speaker specialising in the psychology of human change, communication and in corporate cultures will examine this statement and give his views on creating a great place to work in the context of a very uncertain world. He will also answer the question: how do we keep corporate morale high in times of low morale?
David is the founder of Treefrog Limited which specialises in change management. He also holds directorships in a number of companies associated with all aspects of business coaching.

18:15

Champagne networking reception