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CRM and Integration - the cornerstone of your business future > Register
The GartnerGroup recently found that in 32% of cases, just 12 months after deployment, little or no use was made of the CRM technology implemented.
Why is this? How have the market and technology issues changed enabling you to avoid wasting your own CRM investment? How can you ensure the integration of these new CRM applications with your existing operations in a way that allows you to continue getting your customer service right first time, every time?
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