Government reinventing itself
Ian Watmore
Head of e-government
Ian Watmore joined the eGovernment Unit in September 2004,coming from management consultants Accenture, where he was UK Managing Director. Having joined Accenture in 1980, Ian became a Partner in 1990 and was elected UK Managing Director in 2000. He has worked in both the public and private sectors, mainly in the UK and Ireland. Ian is a past President of the Management Consultancies Association, and Chairs the IT Industry Board of eSkills UK (the Sector Skills Council for IT and Telecommunications).

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Transformation and innovation - the national agenda
John Tiner
Chief Executive, Financial Services Authority
Prior to his appointment as CEO in September 2003,he was a Managing Director of the FSA responsible for the insurance and investment sectors, as well as Conduct of Business Policy and the FSA 's consumer facing work. Since joining the FSA in June 2001,John has spearheaded a fundamental review to modernise insurance regulation in the United Kingdom. John is also Chairman of CESR-fin, a standing committee of the Committee of European Securities Regulators.

State of the consulting nation
Fiona Czerniawska,
Director of the UK Management
Consultancies Association's Think Tank
Fiona is the founder and managing director of Arkimeda, a firm that specialises in researching and consulting on strategic issues in the consulting and professional services sector. She is one of the world 's leading commentators on the consulting industry and lectures on management consulting at several business schools in Europe. Her most recent book is Business Consulting:
A Guide to How it Works and How to Make it Work, published by the Economist.

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Identifying growth opportunities -business data everywhere but no information?
Organisations spend an enormous amount of energy gathering and producing detailed data to support their quest to identify growth opportunities. How do business leaders best orchestrate their process to glean meaningful insights from the mass of data produced by their companies? In this ever more complex business landscape of regulation, globalisation and increasing competition, world leading analyst organisation, FORRESTER RESEARCH presents the latest thinking as to how industry is achieving this; the pitfalls, best practices, systems, risk and returns.

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Managing the progress of business strategy
Michael Coveney, Director Business Services, Geac discusses the challenge facing management teams and advisors in establishing the connection between strategy, activities, outcomes and budgets. He also explores how they do this with confidence so that they also comply with demands imposed by the OFR legislation to report strategy, and prove progress against it. Michael will discuss how consulting firms can combine their expertise with strategy management technology solutions to help clients envision, develop, communicate and monitor strategic and operational plans.

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Business continuity and IT transformation and sourcing -driving innovation to minimise risks and maximise ROI
Facilitated in two interactive workshops this session allows time for collaboration and discussion:
1. Business continuity: the panacea -highly available, highly secure, granular access. A growing number of companies have just such a strategy, how are they reaping the rewards?
2. IT transformation and sourcing: Citrix is a key enabler for IT transformation. We will show you how you can drive innovation while reducing your costs with Citrix technology. These discussions will equip attendees to measure the value that an Access strategy could bring to business.

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Business transformation success
In today's fast changing business landscape the ability to respond quickly and effectively to drive change throughout the organisation is key to long-term success. The flexibility of the Business Systems is critical. LogicaCMG explain how they are realising these benefits today. Find out why Agresso Business World is well suited for dynamic and complex organisations and debate the best ways to work with sponsors like Agresso, from the selection process, through implementation, to realising the benefits for your customers.

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Public sector transformation through outsourcing
John Yard
John Yard Associates
The public sector will continue to undergo enormous transformation in the foreseeable future. Former Business Services Director, Inland Revenue, John Yard has overseen one of the most high profile public sector outsourcing contracts and has over ten years' experience in managing supplier/customer relationships with the biggest names in the consulting industry. More recently he has been working as a consultant and seen the issues from both sides of the fence. John explains what it is like to be the customer and says "At the end of the day if you are going to hand over the IT underpinning your business to someone else to run on your behalf, you had better be very sure!"

The future of financial services
Richard Kimber
Chief Executive, first direct
Richard joined first direct as its chief executive in November 2004 after six years and a variety of international roles within the HSBC Group. Prior to HSBC he worked in the stockbroking industry in Australia including general manager for Macquarie Equities -one of the largest full service firms in that market. His first role in HSBC was managing director of HSBC InvestDirect where he launched the business for HSBC and grew it to profitability. Then he moved to Hong Kong to head e-business in the Asia-Pacific region and from there went to New York as global head of e-marketing, where he led HSBC 's strategic alliance with Yahoo! for three years. He has an MBA (1992)from Macquarie University in Sydney and originally studied psychology and statistics in his undergraduate degree.

How offshore companies are transforming global business
Arindom Basu
Head, Consulting Services (Europe), InfoSys Technologies Ltd
Arindom Basu has extensive experience in assisting clients in defining and implementing offshoring strategies across a number of industry sectors including financial services, manufacturing and retail. Arindom joined Infosys in February 2001,to start the consulting practice in the UK. Prior to this, he was with management consultants Accenture in various roles in Europe and Asia Pacific and has worked in both the public and private sectors in the UK, Germany, Switzerland, Australia, India and China.

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Voice -from business applications to critical strategic asset
Achieving corporate agility, enabling flexible working practices, empowering people and businesses all depend on the intelligent use of communications and the use of voice as a strategic business asset. Best practice award nominee Susan Storey looks at how consultants can apply the latest techniques to achieve competitive advantage for their clients. TeleWare presents case study evidence to illustrate a 185% improvement in call handling efficiency from their customers.

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From CIO to CPO
Integration is influencing the transformation of the Chief Information Officer 's (CIO) role into that of the Chief Processing Officer (CPO). Recent research shows that 82%of organisations see the demand for integration projects growing. Find out more during this session, as InterSystems presents new research and discusses the benefits of its latest product, Ensemble within the integration marketplace.

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Converging security with IT operations
Presented by Chris Pick, Vice President Corporate Strategy, NetIQ Corporation. In the face of increasing demands, IT executives are examining how they can get better return and value out of their existing infrastructure without compromising security and IT performance. This presentation will illuminate both the obstacles and opportunities inherent in the convergence of IT operations and security management and will illustrate the best practices of management consultants performing this business transformation.

The business world in accelerating change
Andrew Gowers
Editor of the Financial Times
Andrew Gowers is the fifth editor of the FT in half a century and the youngest since Sir Gordon Newton in 1949.Just like those before him, he has been promoted to the top job after being imbued with the customs and traditions of the FT. He has spent 22 years with the paper in a variety of posts since starting in the foreign department. Most notably, he stood in as acting editor for 12 months in 1997 and was given the task of launching a new German language newspaper, The Financial Times Deutschland, in Hamburg from a standing start.

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Bringing transformation close to home
- the new you
Jim Steele
Director, Si Group
Jim Steele is fascinated by the nature of peak performance. So much so, that he has spent much of the last decade working with highly successful individuals from business and from the world of sport, seeking to understand not just what makes these people tick, but what makes them tick so much faster, stronger and longer.