Agenda >
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Welcome address - David Bailey - Joint MD Impact Plus
and Vice President MCA
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Keynote session - Consultancy grows up?
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Public Sector - the client/consultant challenge
Sir John Bourn KCB
Comptroller and Auditor General, National Audit Office
Sir John discusses the challenges facing both client and
consultant alike in the public sector. Sir John Bourn is the
Comptroller and Auditor General of the United Kingdom and,
since 1999, Auditor General for Wales as well. Since 2000,
he has also been the Chairman of the Review Board and he is
a member of the Financial Reporting Council and the Financial
Review Board - bodies which scrutinise the published financial
reports and statements of UK companies.
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The future for alliances with technology vendors
Jeremy Anderson
CEO, Atos Origin & Atos KPMG Consulting
As the lines between vendors and major consulting firms continue
to blur, what is the future for these alliances? How do clients
feel? Will they turn away from these partnerships to more
"independent" mid-tier or specialist firms for assistance?
Clients' feelings can translate into prosperity or disaster
- so, who will benefit?
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Consultants, Vendors and the UK
Ian Smith
UK Managing Director, Oracle UK Ltd
As the major consulting firms continue to look more and more
like the vendors, what is the view of one of the most significant
global IT suppliers as to the future of the UK market? Do
vendors embrace the changes or see them as direct competition?
Drawing on his previous role in industry as a senior executive
within BT, Ian Smith is now Oracle's MD responsible for the
UK and can offer an opinion from the perspective of both client
and vendor.
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Elective 1
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Elective 2
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Elective 3
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Spend less, do more
- getting more value for your clients' investment
With the trend towards cost reduction and greater efficiency
continuing to accelerate, consultants are under ever
increasing pressure to get even more return for their
clients. This session specifically examines how consultants
can maximise their client relationships through reducing
their clients' costs on existing projects, whilst optimising
the effectiveness of existing technology, spending less
on new IT projects and also explores more ways that
consultants can benefit from working with Oracle.
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Workstyle of the Future - a legal requirement from
April 6th 2003
What is the future of work? Look to 2010, discover the
changed world that your clients will inhabit, the factors
driving these changes and consider how they are affecting
workstyles today. The shift towards flexible working
is a key legal issue TODAY for both consultants and
their clients. Learn from one of the UK's leading practitioners
of flexible working and understand the opportunities
created by these current and future technologies.
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Does your client's CIO know what his 10 best and
least effective projects are?
A recent survey indicated that less than 30% of global
corporations that executed IT projects were successful,
the majority were cancelled before implementation, over
budget or late. Facing tough human and financial resource
questions about ROI, deployment, utilisation and priority
of each project, this session examines the critical
information feeding portfolio and performance management
systems to enable your CIO's to answer these tough questions
and connect with those of the overall enterprise.
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Keynote session - consultancy grows up?
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Fact based consulting vs judgement based
Andy Chestnutt
Head of Consulting Services, Compass Management Consulting
Giving the external view uncluttered by internal politics
is still a key element in consultancy. Today's buyer of consulting
is much more discerning - they want value and have a pretty
good idea what that means. "Experience" is a very strong message
that gives the client comfort and faith in the results but
the effective use and value of "facts" outweigh "experience/judgement"
based consultancy? "Facts" - arguably the least understood
and most powerful tool in the consultant's arsenal.
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Accountability; how consultants add value
Alan Matthews
Director - Strategy Consulting, Fujitsu Consulting
Value is in the eye of the beholder, and what is of high
value to one organisation may be of little value to another.
Today's consultants need to create the language of value that
brings an entirely new vocabulary to clients, but will help
them understand the sources of value inside and outside the
organisation. Explore the connection between the tough choices
clients have to make to balance the challenges of the current
market place with the need to remain fit to compete.
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End-to-end vs niche consulting
Norman Savigar
Business Development Director, LogicaCMG plc
As the market for ICT services continues to evolve, the term
'niche player' is becoming as applicable to multi-service
providers of end-to-end solutions as it is to specialist,
single-service providers. There will always be a need for
specialist advice and guidance; so companies with a tight
strategic focus will continue to succeed and add value. The
new niche is for those companies that can successfully and
repeatedly deliver complex systems and solutions.
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Elective 4
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Elective 5
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Elective 6
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HP-Compaq merger - how do consultants benefit?
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Creating the intelligent organisation through corporate
performance management
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Meeting the client's ROI criteria - making IT project
proposals financially viable.
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The biggest merger in the history of IT. Analysts sceptical,
competitors hoping to gain, but critics are confounded,
results are better than even the proponents predicted.
Is the new organisation really stronger and fitter?
Is this trend finished yet? How can consultants use
this opportunity to help their clients? Building on
new organisation's core strengths with partners, this
session will explore how to leverage this unique experience,
at a time of massive upheaval and consolidation.
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Successful companies use business intelligence to make
the best business decisions. But achieving consistent
high-performance requires a new approach to performance
management. A "whole-company" approach is about aligning
business strategy with execution so that a company's
assets - its people, systems, information, and money
- work together, and are focused on achieving common
objectives. This presentation will explain the key steps
in creating a company-wide strategy that leverages your
technology to gain a better understanding of key business
information.
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In this tight economic climate proposals based on "traditional
technologies" can make the difference between ROI acceptance
or rejection by clients. This session explores several
"case studies" in which consultants transformed their
previously rejected "uneconomical" proposals into accepted
client projects by changing the technology proposed.
Intersystems, the dominant healthcare database provider,
also serves the finance, distribution logistics and
telco markets and can help you achieve greater success
in your client proposals.
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Keynote sessions - consultancy grows up?
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The professionalisation of procurement
Peter Osborne
Managing Partner
The French Thornton Partnership
Organisations are turning to professional procurement teams
to supplement their internal resources to provide knowledge
and experience of how to optimise anything from whole business
processes, such as "accounting", to the more traditional complex
IT outsourcing deals. How does this affect consultants and
consultancy? Peter is currently a managing partner for French
Thornton, a specialist programme management company which
focuses on delivery of business change in IT intensive environments.
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Client relationships - is there a new way forward?
Duncan Boyle
UK Chief Executive
Royal & SunAlliance
This session looks at the client's views on the use of and
relationship with consultants and the consultancy industry
going forward. Has the industry really "grown up" or is it
kidding itself? What are the best and worst practices most
recently experienced by Royal and SunAlliance? After helping
with the first merger between Royal and Sun Groups in Australia
in 1992, Duncan became Managing Director of the Australian
Group in 1998. Returning to the UK he later took over as UK
CEO in April 2002.
Client relationships
Ian Blair
Deputy Commissioner
Metropolitan Police Service
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This session is another valueable client perspective on the
use of and relationship with consultants. What should the
future relationship with clients look like? What behaviour
should consultants adopt to be selected and re-selected by
clients in future? Ian Blair's 28 years as a police officer
began on the beat in London and has included periods in Thames
Valley and in Surrey, where he was Chief Constable. In 2000,
he returned to the Met as its Deputy Commissioner.
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Closing Address - Ian Watmore
UK Managing Director of Accenture and President of the
MCA
Champagne networking reception
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