Afternoon Agenda

13:30

Keynote Session - facing the future

Alliances - high risk or essential strategy?
Steve Cardell
Author and Managing Director
Bywater

Should alliances be transparent, seemless or avoided? When do companies really need to do it all themselves and when can they safely form alliances? What should companies do to deal with these issues successfully and what opportunities do they bring with them?

Steve is a board member of the Management Consultancies Association (MCA) and has been published over a dozen times and his latest work 'Strategic Collaboration: Creating the Extended Corporation' is scheduled to be published in November this year by Hodder & Stoughton. http://www.mca-books.co.uk/

Customers - what they want and how to deal with it
Patrick Molineux
Author and Associate Director
Computer Sciences Corporation

How will customers want to be handled in the next few years? Does this actually involve technology? What should companies do to deal with these issues successsfully and what opportunities do they bring with them?

Patrick Molineux is an Associate Director with Computer Sciences Corporation(CSC) joining five years ago from the Financial Services Industry. He is the author of several white papers and the forthcoming Management Consultancies Association book 'Exploiting CRM'. http://www.mca-books.co.uk/

14:30

Coffee

15:00

Elective Sessions

Collaborative Commerce: Achieving true integration of your enterprise applications
Microsoft Business Solutions

Business Performance Management
Hyperion

Collaborative Commerce remains the goal for many enterprises, but one that is often all too elusive. However, with the right approach and the correct tools, it is achievable and can begin delivering solid business benefits quicker than you'd expect.

This session will outline how your enterprise can join the growing number of companies achieving this goal.

Anticipate results...
Measure performance continuously...
Drive profitability...
Ensure financial integrity...

Learn how to achieve all this by linking strategic and operational plans using today's technology to create an enterprise-wide solution for strategic planning, modeling, operational planning, budgeting, forecasting, monitoring, reporting and analysis.

This session features a live illustration of a business issue being resolved using the technology.

16:00

Coffee

16:20

Keynote Session - facing the future

Alignment - achieving successful projects
Jane Trinder
In Association with
Prof. Andrew Kakabadse &
Dr. Jacquie Drake, Cranfield School of Management

Despite the formulation of tried and tested techniques for successful "change" and "IT" project methodologies - failure continues in significant numbers - why? Former head of strategy at Barclaycard, Jane, has a wealth of change management and IT projects experience to share with you the latest thinking in best practices.

Breakthrough to peak performance
Alex Jakobson
Speakers International

Industries at home and abroad have experienced years of drama and change to remain competitive. In this time of change and ever increasing pressure it is worth a few minutes to reflect on key issues that can really create an environment for peak business performances.

This energetic session creates high impact with groups of all sizes. Alex is a founding member of Speakers International with a wealth of experience in keynote speaking, attitudinal coaching and business development across the UK and internationally.

17:30

Champagne networking reception