'Retaining Your Customers in an e-Business World' - A Business & Technology Solution
A 'Facing the Future' Fast-Track Seminar

Sponsored by Pegasystems and Tower Technology

Monday 6th March 2000 -
The George Inter-Continental Hotel, Edinburgh

Tuesday 7th March 2000 -
The Marriott Hotel, Leeds

Please indicate on the registration form which conference venue you would like to attend and which session for the London seminar

How do you find and retain customers in today's e-business world?  Organisations are at serious risk of failure because of their fragmented and ineffective Customer Relationship Management (CRM) strategies.  Will you have to employ emerging technologies such as interactive TV and mobile computing to remain competitive and stay ahead?

The latest seminar in the 'Facing the Future' series will identify the significant challenges posed in this context and put your organisation's CRM strategies on the spot.  We will answer your questions on facing the future of reality in an e-world and demonstrate the essential capabilities to prove that customer loyalty today and in future does not have to be a myth.