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Professional Services Organisations - maximising workforce effectivenessProfessional services organisations and divisions face an increasing challenge to do more with less in todays competitive business environment. Effective management of a services workforce has never been so vitally important. Increasingly organisations are turning to professional services automation (PSA) to increase efficiency and enhance profitability. Join analyst and PSA expert David Hofferberth, Aberdeen Group, at a FREE
executive forum, hosted by PMP and Lawson Software , and discover: the challenge If your organisation bills time to generate revenue, you face an increasing challenge to do more with less in today’s competitive business environment. There is pressure to determine whether resources are being used effectively while demonstrating the value your team brings to the organisation. the opportunity The difference between success and failure, profit and loss, and leading or following, can be measured in small improvements across the entire spectrum of your business practices. Professional services automation (PSA) is about streamlining service delivery and ultimately results in a more profitable organisation. According to the Aberdeen Group, a PSA solution can increase an organisation’s resource utilisation by up to 8 percent. the solution As a professional services organisation (PSO), it is now possible to integrate a services automation solution quickly and cost-effectively with back-office systems. As a result, you can easily forecast, calculate and report the rate of return on your professional workforce. Current PSA users expect improved management effectiveness, better resource utilisation, improved workload forecasting and resource availability. It’s about improved operational visibility leading to bottom-line results and competitive advantage. Find out how, join us … FREE |
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